Shipping policy
Shipping Policy
We aim to process and ship all orders as efficiently as possible.
Processing & Delivery Time
Estimated delivery time for all orders:
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7–14 business days worldwide
This includes both processing and shipping time.
Please note that commissioned artworks require individual production time, which will be communicated separately.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and size of the order.
In some cases, shipping may be offered free of charge, depending on promotions or order value.
Print-on-Demand Orders
Print products are produced and shipped by our fulfillment partner.
As these items are made to order:
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production time is included in the overall delivery timeframe
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items may be shipped separately from other products
Customs & Import Taxes
For international orders, customs duties and import taxes may apply.
These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Delays
While we aim to deliver within the stated timeframe, delays may occur due to:
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shipping carriers
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customs processing
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high demand
We are not responsible for delays outside of our control.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at:
We will work with you to find a suitable solution.
Contact
If you have any questions regarding shipping, please contact us:
Selsen Studio
celine.senolmus@gmx.de